KEYNOTES

Opening General Session: Future Forces: How Digital Transformation Is Shaping the New World of Work

Monday | 4:00 PM – 5:00 PM
International Ballroom
Seth Mattison

Digital transformation is more than just digital. It's about remodeling businesses to be agile, innovative, and customer- and employee-centric at their core, requiring organization stewards to cultivate a new set of skills and competencies to effectively impact business trajectory. This compelling keynote will demystify what digital transformation is and unpack the most pressing challenges facing organizations on their path toward a more agile, innovative, and digitally competitive state.

Seth Mattison

Internationally Renowned Workforce Strategist and Management Trendspotter

Seth Mattison is an internationally-renowned expert on workforce trends and generational dynamics. As founder and Chief Movement Officer of FutureSight Labs, Seth advises many of the world's leading organizations on the key shifts happening around talent management, change and innovation, leadership, and the future of work. Seth has received accolades from many of the world's best brands, including Microsoft, AT&T, PepsiCo, and GE Energy, to name a few. His ideas have also been featured in The Wall Street Journal, The Huffington Post, and The Globe and Mail.

General Session and Awards: Establishing a Trusted Partnership between IT and the Business

Tuesday | 8:30 AM – 9:45 AM
International Ballroom
Jim Dulle

First American's core values can be simply described as People First. This is their perspective every time the business and the IT department work together to accomplish goals for better business results. This successful relationship is based on trust and credibility. The business, employees and customers cannot afford over-complicating any IT service or solution – it just needs to work to get the job done because the business depends on it. Jim Dulle will share examples and experiences that were critical in creating this valued relationship between the business and IT and matured from order taker, to business partner to trusted advisor.

Jim Dulle

First American, Vice President - Operations & Information Technology

A seasoned professional with more than 20 years of experience, Jim Dulle has a rich background in Fortune 500 financial services technology evaluation and implementation, new business development, program and project management, and P&L management. After overseeing technology implementation and operations resources for two other large title insurance underwriters, he joined First American Title's Corporate IT team in 2013 serving in roles as Engagement Director and as Vice President, Enterprise Management. He then transitioned to his current position as Vice President, Operations and Information Technology for the company's direct title operations in January of 2018.

General Session: Supercreativity™: Augmenting Human Creativity in the Age of Artificial Intelligence

Wednesday | 8:30 AM – 9:45 AM
International Ballroom
James Taylor

Technologies like artificial intelligence and machine learning are creating new disruptive business models almost overnight—leading McKinsey & Co predict that 45% of jobs will be automated in the next 20 years. But there's one distinctly human competitive advantage you and your people must leverage: your creativity. In this one-of-a-kind keynote, you'll discover the backstage secrets of the world's most creative individuals and innovative organizations, and find out how you can use them to overcome the potential pitfalls of disruptive technologies.

James Taylor

Award-Winning Entrepreneur and Internationally Recognized Leader in Creativity and Innovation

James Taylor is an award-winning speaker and internationally recognized leader in creativity and innovation. As the founder of C.SCHOOL™ and host of "The Creative Life" podcast and TV show, he's positively impacted hundreds of thousands of individuals in over 120 countries. James designed a framework for creativity that helps individuals and organizations achieve exponential growth. His clients have included Apple, Yamaha, Sony, and Johnson & Johnson. James is a Fellow of the Royal Society of Arts and the recipient of both The Modern ONTRApreneur Award and the S.D. Southern Award.

Closing General Session: Leadership: The Power of Profitable Conversations

Wednesday | 4:30 PM – 5:30 PM
International Ballroom
Amy Hutchens

In this fascinating keynote, leaders will be inspired and equipped to raise the performance and productivity levels in themselves and with their teams, one profitable conversation at a time. Executives and managers who hone their communication skills to raise the level of critical thinking in every conversation outpace their competitors all day long. They know how to lead teams to be are better decision makers, problem solvers, communicators, and collaborators. Through humor, wisdom, and powerful exercises, you'll get practical tools for choosing and crafting conversations that fuel top performers and drive better behaviors.

Amy Hutchens

Award-Winning Speaker, Author, and Business Strategist

A former executive of a billion-dollar global consumer products company, Amy K. Hutchens is a dynamic, energetic catalyst for driving businesses forward faster. AmyK travels the globe coaching executives, influencers, and go-getters on how to confidently and competently navigate their toughest conversations without saying something they regret, giving their power away, or damaging their relationships. Her clients include The Home Depot, Starbucks, AT&T, Expedia, Lockheed Martin,, IBM, Wells Fargo, Walmart, and many more. She’s a featured contributor for Entrepreneur magazine, a featured guest on Bloomberg, NBC, Fox, and ABC, and her latest book, The Secrets Leaders Keep, is an Amazon bestseller.