Event Overview


SupportWorld Live

MGM Grand, Las Vegas, NV

April 30 - May 5, 2023

Expo Hall Hours:

  • Monday, May 2, 5:00pm – 7:30pm
  • Tuesday, May 3, 1:30pm – 3:30pm AND 6:00pm – 7:30pm
  • Wednesday, May 4, 1:30pm – 4:00pm

Pre-event Training Courses

  • 3-day Training: Sunday, April 30 - Tuesday, May 2
  • 2-day Training: Monday, May 1 – Tuesday, May 2


  • Tuesday, May 2 – Friday, May 5

One-Day Workshops (Premium Conference Passholders Only)

  • Tuesday, May 2

SupportWorld Live brings together the thought leaders, innovators, practitioners, and solution providers that drive technical support and service management forward. We all have a community. This one is yours and it’s waiting for you to dive in.

This is your chance to put your projects, objectives, and organizational goals first. In just a few days, focus on nothing but support and service management, without the distraction of the office, and advance your implementation projects in the right direction with some of the best industry experts in the business guiding the way forward.