- Senior-level VPs and directors accountable for strategic planning and alignment
- CIOs seeking the financial benefits of enhanced support operations
- CTOs tasked with integrating support center strategy with other business areas
- Managers responsible for tactical planning and implementation
Plus, many more decision-makers in search of service management solutions, including agile, ITIL, IT4IT, enterprise security, AI, digital transformation, IT disruption, UX, and more.