Exhibit & Sponsorship Opportunities


Partner With the Definitive Event for Service Management Professionals

Powered by HDI, Service Management World is a robust hybrid conference that’s designed to meet the unique needs of service and support leaders.

Professionals from across the globe will gather in Orlando and online to gain tangible outcomes and strategies that will turn their service management team into an engine of organizational profit.

Join us as a sponsor or exhibitor to engage with qualified attendees who are looking for new and proven solutions like yours to stay ahead of evolving practices in all areas of service management.


Beyond-the-Booth Sponsorships to Optimize Your On-Site Presence

Service Management World offers a range of targeted beyond-the-booth sponsorship opportunities to increase visibility, reinforce marketing efforts, and drive traffic to your booth.

Speaking Opportunities

Present your own content, create deeper engagement, and broaden your reach through a variety of thought leadership opportunities, open to all attendees.

Brand Awareness

Leverage our broad range of branding options to keep your company top of mind with attendees before, during, and after the event.

Traffic Drivers

Help drive additional foot traffic to your booth, ultimately resulting in more prospects to network and build long-term, profitable relationships with.

Breaks & Refreshments

Get your company logo featured throughout the conference space with various break and refreshment sponsorship opportunities such as a cocktail bar, juice bar, coffee break, and more.


Who You’ll Meet at Service Management World

  • Senior-level VPs and directors accountable for strategic planning and alignment
  • CIOs seeking the financial benefits of enhanced support operations
  • CTOs tasked with integrating support center strategy with other business areas
  • Managers responsible for tactical planning and implementation

Plus, many more decision-makers in search of service management solutions, including agile, ITIL, IT4IT, enterprise security, AI, digital transformation, IT disruption, UX, and more.


Learn More About Sponsorship Opportunities

It's never been easier to share your products and services to the largest gathering of high-level decision makers in the industry. If you’re interested in learning about exhibitor and sponsorship opportunities, please complete our short form or email us at [email protected].

We will contact you shortly with more information about how to get involved with Service Management World.


Reach Our Audience Year Round

Each month, thousands of service and support professionals turn to HDI to learn more about the industry, grow their network, and improve satisfaction and employee engagement. These decision-makers rely on HDI as a trusted source of information and essential guidance needed to advance their teams, strategies, and business.

Download the Media Kit to explore an array of media tools and custom services to build an integrated program that suits your needs.

Explore Media Opportunities