Service Management World 2018 brings together a diverse group of experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to meet and exceed the unique needs of service management professionals and technical support leaders.
Find out what you and your team will gain from your time at Service Management World.
Build an agenda for your time at conference that will invigorate and energize your team.
Select the pass and discounts that fit you and your team best.
Learn more about how the world of Service Management has changed from the team of experts bringing together the topics, thought leaders and interactive program coming to you this fall.
Get inspired by dynamic thought leaders, here to guide you through a number of topics including overcoming challenges, optimizing best-in-class techniques to improve your networking style, creating strong teams, improving happiness and your bottom line, and how to come out on top with customers.
Technology Trends and Disruptive Innovation
Talent Strategy in the Digital Age
Leading Through Change
How Target Made Tech Simpler, Better and Faster for its “Guests” and Team
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You’ll get exclusive access to a who’s who of the most effective practitioners, prominent thought-leaders, and innovative solution providers. Attendees will roll up their sleeves and delve deeply into today’s most critical topics, gaining the knowledge and inspiration need to take their organization to the next level.
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UBM organizes premier business technology events like HDI Conference & Expo, ICMI’s Contact Center Expo and Contact Center Demo, Enterprise Connect, Black Hat, Interop ITX, and many more renowned business to business events. Through its proven experience for uniting emerging communities and producing top quality industry events, UBM is proud to present SMW.
And, meet the solution providers that can take your team's operations to the next level all in one place.