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The team is already working hard to create Service Management World 2022.

Save the date! Nov 12-16, 2022, in Orlando, FL.

Welcome to Service Management World!!!

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward. Reserve your spot today!

Why Attend?

Find out what you and your team will gain from your time at Service Management World.

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Passes & Prices

Select the pass and discounts that fit you and your team best.

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Build an agenda for your time at conference that will invigorate and energize your team.

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Sponsors & Exhibitors

And, meet the solution providers that can take your team's operations to the next level all in one place.