Service Management World

Service Management World


If you attend one ITSM event this year, this is the one for you. With rapidly changing technology and business needs, it’s imperative to stay ahead of the game to remain relevant to your organization. With a program chock-full of case studies and interactive expert-led sessions, attending SMW will give you the insights you need for a holistic approach to service management.

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Who/What/Why

Find out what you and your team will gain from your time at Service Management World.

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Schedule

Build an agenda for your time at conference that will invigorate and energize your team.

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Pricing & Packages

Select the pass and discounts that fit you and your team best.

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The Time is Now for Service Management World


Learn more about how the world of Service Management has changed from the topics, thought leaders and interactive program coming to you this fall.

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Pre-Conference Training


Training before the main event! Service Management World workshops range from one to three days and cover everything from exploring strategic and tactical elements of optimal service management strategy, to customer experience management, change management, DevOps, Agile, ITIL, and more. Get to conference a couple of days early and get the most out of your training dollars!
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Pre conference
Bring Your Team

One-of-a-Kind Program


You’ll get exclusive access to a who’s who of the most effective practitioners, prominent thought-leaders, and innovative solution providers. Attendees will roll up their sleeves and delve deeply into today’s most critical topics, gaining the knowledge and inspiration need to take their organization to the next level.

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Sponsors & Exhibitors


Founding Partners

LogMeIn  Cherwell       Samanage

And, meet the solution providers that can take your team's operations to the next level all in one place.