Hotel & Travel


Omni Resort at Championsgate

Service Management World returns to the Omni Resort at Championsgate in Orlando, Florida! 

Please note: The SupportWorld Live 2022 hotel block at the Omni Orlando Resort at Championsgate is now closed. If accommodations are still needed, please check HotelMap for accommodations close by.

Hurricane Updates

  • There are no plans at this time for cancelling the conference.
  • We will continue to monitor the situation closely with our partners in Orlando and will notify all registrants if there are any changes to the conference schedule.
  • If your travel plans are impacted, as always, let the hotel know if your check in date will be affected.
  • If you have questions, you can reach our team at [email protected]

Notice Of Unauthorized Housing Providers

Convention Housing Partners (CHP) is the only hotel provider endorsed by Service Management World.

As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole Service Management World approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided.

Any offers from other hotels and/or housing agencies are not endorsed by Service Management World. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.

Directions and Transportation

The Omni is approximately a 25 minute drive from the Orlando International Airport.


Rental Cars


Transportation to and from Orlando International Airport

  • There is not currently an airport shuttle option.
  • Book airport transportation of your choice through Mears Transportation


Transportation To Walt Disney World® Theme Parks

Complimentary scheduled transportation is provided to EPCOT and Disney's Magic Kingdom® (the Walt Disney World® transportation center that accesses all Disney attractions). The hotel currently offers 6 departures and 4 to 5 return trips, daily. Please see the concierge for the scheduled times and to reserve your transportation. The hotel suggests 24-hour* advance reservations to guarantee specific departures from the resort. You may visit the concierge desk or call (407) 238–6505.

*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.


Transportation to Other Theme Parks and Area Attractions

Transportation to other theme parks and area attractions may also be scheduled at the concierge desk. Additional charges will apply.


  • Valet Day Rate and Overnight is $35
  • Self-parking overnight is $26
  • Self-parking day-only rate is $20


Electric Car Chargers

Six parking spots are available on site that are accessible to electric car chargers. Parking attendant will direct you to the locations.