Hotel & Travel


Omni Resort at Championsgate

Service Management World returns to the Omni Resort at Championsgate in Orlando, Florida! In partnership with Convention Housing Partners (CHP), we're able to offer you convenient and affordable options for your trip.

Take advantage of special rates and discounts available only through Convention Housing Partners and the Service Management World 2022 hotel room block. Rates and availability are limited, so please book early for the best selection.


Reserve your hotel room online. Check-in is at 4:00 p.m., check-out is at 11:00 a.m.

Hotel guest rooms will be held at the special conference rates until Thursday, October 20, 2022, or until they sell out, and will be based upon availability after this date. A first night's deposit is required and will be charged to your credit card. Reservations must be canceled seventy-two (72) hours prior to arrival to avoid loss of the first night's deposit. Rates are available three days prior and three days after the conference, depending on availability.

If you need assistance in booking rooms, please contact Convention Housing Partners:


The confirmed group rate is $229/night with a waived resort fee.

All Service Management World attendees who book through our hosting site will have the Resort's $35 plus tax, per night resort fee waived but will still enjoy the benefits including:

  • In room high-speed and wireless Internet access
  • 2 bottles of water per room, per day
  • Scheduled Transportation to Walt Disney Theme Parks – Reservations are required*
  • Use of three state-of-the-art Health Clubs (24 hour access)
  • Access to Basketball Court (includes recreation equipment which may be checked out from the Pool Concierge at the Towel Hut)
  • Access to the Tennis Court and Basketball Court near the Villas and Sunset Lodge and Suites (includes recreation equipment which may be checked out from the Sunset Lodge Concierge)
  • Access to Resort Pools, Jacuzzi, Wave Pool, and Lazy River (includes use of inner tubes and children’s life jackets)
  • No charge for local and 800 access call connections
  • Newspaper available Monday-Friday
  • Turn down service (upon request)
  • In-room coffee

*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.

Directions and Transportation

The Omni is approximately a 25 minute drive from the Orlando International Airport.


Rental Cars


Options to and from Orlando International Airport

  • There is not currently an airport shuttle option.
  • Book airport transportation of your choice through Mears Transportation


Options To Walt Disney World® Theme Parks

Complimentary scheduled transportation is provided to EPCOT and Disney's Magic Kingdom® (the Walt Disney World® transportation center that accesses all Disney attractions). The hotel currently offers 6 departures and 4 to 5 return trips, daily. Please see the concierge for the scheduled times and to reserve your transportation. The hotel suggests 24-hour* advance reservations to guarantee specific departures from the resort. You may visit the concierge desk or call (407) 238–6505.

*Please allow up to 48 hours to schedule transportation that requires a chair lift or other ADA accommodations.


Options to Other Theme Parks and Area Attractions

Transportation to other theme parks and area attractions may also be scheduled at the concierge desk. Additional charges will apply.


Parking at the Omni

  • Valet Day Rate and Overnight is $32
  • Self-parking overnight is $18
  • Self-parking day-only rate is $24


Notice Of Unauthorized Housing Providers

Convention Housing Partners (CHP) is the only hotel provider endorsed by Service Management World.

As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole Service Management World approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided.

Any offers from other hotels and/or housing agencies are not endorsed by Service Management World. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.