Gold Sponsors

Espressive

Website: https://www.espressive.com/

Espressive is the pioneer in AI for enterprise service management, redefining how employees get help by delivering exceptional employee experiences. Barista, our AI-based virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Amazon Alexa and Google Home, into the workplace. Barista is the only VSA that provides a comprehensive approach, delivering the highest employee adoption, making technology easily consumable by employees, and providing a continuous feedback loop so you can participate in shaping the future of conversational AI.

Everbridge

Website: https://www.everbridge.com/

ServiceNow

Website: https://www.servicenow.com/

ServiceNow (NYSE: NOW) is the fastest-growing enterprise cloud software company in the world above $1 billion. Founded in 2004 with the goal of making work easier for people, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for more than 6,200 enterprise customers worldwide, including approximately 80% of the Fortune 500. For more information, visit www.servicenow.com.

Silver Sponsors

TOPdesk USA Inc.

Website: http://www.topdesk.com/us/

Exhibitors

Aisera

Website: https://www.aisera.com/

EasyVista

Website: https://www.easyvista.com/

HappySignals

Website: https://www.happysignals.com/

HappySignals helps organizations improve employees’ experience and productivity by making experience data visible and understandable. Our leading Experience Management Platform for IT and Service Management (XMP) helps you in all aspects of delivering exceptional services to your end-users. Our Customers have made on average 26% improvement in end-user productivity. We discover the experiences of 1 million employees in 130 countries.

Hornbill

Website: https://www.hornbill.com/

Kelverion

Website: https://www.kelverion.com/

LogMeIn

Website: https://www.logmein.com

LumenVox

Website: https://www.lumenvox.com/?utm_source=virtual&utm_medium=logo&utm_campaign=Service%20Management%20World

LumenVox, a leader in AI-driven speech recognition and voice biometric software, simplifies the delivery of secure voice-enabled customer experiences and accelerates time-to-value for enterprise contact centers. LumenVox delivers its software products in a flexible manner, allowing contact centers to make voice applications available at a pace that is consistent with the needs of its business. With over 8,000 successful deployments across a variety of industries, LumenVox has the reputation as a trusted partner that consistently delivers high performing, accurate, available voice experiences.

SolarWinds

Website: https://www.solarwinds.com

Splashtop

Website: https://www.splashtop.com/

Splashtop provides secure, high-performance remote access and support solutions for individuals, and organizations. With Splashtop SOS, users can manage unattended computers, as well as provide on-demand attended support to computers and mobile devices. With Splashtop remote access, organizations can support business-continuity plans by enabling employees to remotely access work computers.

Symphony SummitAI

Website: https://www.symphonysummit.com/

Symphony SummitAI is an ITIL-verified service and asset management solution that leverages the latest advances in AI-powered digital agents and service automation. SummitAI helps enterprise IT leaders and service providers achieve greater levels of speed, responsiveness, and productivity. As a true multi-tenant solution, SummitAI is deployable both in public cloud and on-premise, with enterprise-wide functions that go beyond IT to include HR, Shared Services, Facilities, and more. Through AI-driven knowledge intelligence, CIOs and service providers can simplify operations and reduce costs while factoring in on-demand scalability.

TeamDynamix

Website: https://www.teamdynamix.com/

Wrike

Website: https://www.wrike.com/

Zendesk

Website: https://www.zendesk.com/