Exhibitor List

The Service Management World expo hall is a marketplace to source all support and service management products, services, frameworks, and technologies.

Diamond Sponsors

GoTo Technologies

Website: https://www.goto.com/

We’re GoTo. The all-in-one solution for essential connections, making Business Communications and IT support easy for small-to-medium-sized businesses.


Website: https://haloitsm.com/

HaloITSM is a leading out-of-the-box IT Service Management (ITSM) platform, with fully web-based configuration and built-in best practice. The all-inclusive platform powers organizations across the globe, driving efficient ticket management and aligning IT delivery to the true needs of the business, present, and future.

Platinum Sponsors


Website: https://www.freshworks.com/

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers.

More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Gold Sponsors


Website: https://www.manageengine.com/

ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.


Website: https://www.servicenow.com/

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit: www.servicenow.com.


Website: http://www.topdesk.com/us/

With over 750 employees spread across 16 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission is to help your organization achieve excellent service delivery.

Silver Sponsors


Website: https://c2-itsm.com/

C2 is a SaaS IT service management (ITSM) platform for companies who want to significantly increase their productivity and profitability while delivering the best end user experience. Working in silos can be costly and create gaps between delivered services vs. expected services. C2 offers an affordable, fully automated all-in-one tool that centralizes all departments' needs, giving them the power to manage their business, save time and increase their productivity.


Website: https://www.clearvision-cm.com

Clearvision, now part of Eficode, is an ISO 27001 certified Atlassian Double-Platinum Solution Partner with offices in both the UK and US. Since its inception, their experts have applied their knowledge to support leading organisations with managing software development and operational needs, applying Agile methodologies, and empowering teams to reach their full potential.

As a long-standing Atlassian Double-Platinum Solution Partner, Clearvision is well-placed to provide enterprises and the public sector with consultancy, technical implementation, hosting, training, licensing and support services for the Atlassian Stack and beyond. They also supply vetted contractors via their sister company, ClearHub.


Website: https://www.invgate.com

At InvGate, we build solutions designed to make life at work easier. If you are looking to step up your game on IT support, manage internal services, administer your IT assets, or all three, we are here to help.

InvGate Service Desk and InvGate Insight are complementary IT management offerings built to optimize service delivery and support across all areas of business. Whether you are taking your first steps on ITSM or looking to scale your operations, our solutions are completely customizable to fit your needs.

With clients in 53 countries, we power the support desks for great companies such as NASA, KPMG, Allianz, Peoples Bank, Toyota, and Alsea.


Website: https://www.rezolve.ai/


Website: https://www.splashtop.com/

Based in Silicon Valley, Splashtop provides secure, high-performance remote access and support solutions for individuals and organizations across the globe. Splashtop’s cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals.

Symphony SummitAI

Website: https://www.symphonysummit.com/

Symphony SummitAI is an ITIL-verified enterprise class IT service and asset management solution that leverages the latest advances in AI-powered digital agents and service automation. As a true multi-tenant solution, SummitAI is deployable both in public cloud and on-premises. Through AI-driven knowledge intelligence, CIOs, IT leaders, and service providers can simplify operations and reduce costs while factoring in on-demand scalability. SummitAI can deliver up to 45% Better Total Cost of Ownership, up to 20% Annual Savings on IT Help Desk, and resolve up to 50% of end user tickets instantly.


Website: https://www.synoptek.com

Synoptek is a global systems integrator (GSI), managed IT services provider (MSP) and Elite ServiceNow partner. We offer comprehensive IT management and consultancy services to organizations worldwide. We work in partnership with clients of various sizes – from mid-market to Fortune 100 – while helping them strengthen their IT foundation, manage risk and compliance, and enhance their competitive position.


Advanced Software Products Group

Website: http://aspg.com/

Advanced Software Products Group (ASPG, Inc.) specializing in identity and access management and cryptography solutions for the entire enterprise. Products include: ReACT: Secure, self-service enterprise password reset and synchronization. ReACT MFA: Multi-factor authentication for enhancing access security. OAR: Offline access for remote and off-site users. ProACT: Onboarding, user provisioning and reporting. MegaCryption and MegaCryption PC, complete data encryption, decryption, and compression for z/OS, UNIX Linux, and Windows. For over 35 years, ASPG’s wide range of software solutions help organizations increase productivity, protect data, and solve critical issues in a variety of IT environments. Global software partners include IBM and Microsoft. 24x7x365 US-based customer support.

AnyDesk Software

Website: https://anydesk.com/en

AnyDesk is one of the leading global providers of remote desktop software. The innovative apps ofthe global operator have already been downloaded more than 500 million times to date. Thismakes AnyDesk one of the 50 fastest-growing companies in Europe. In more than 190 countries,far over 100,000 customers have put their trust in AnyDesk, including internationally well-knowncompanies such as Google, McDonald‘s and Bosch.

Auslyn Group

Website: https://www.auslyngroup.com/

As a leading ITSM educational and consulting organization, Auslyn Group focusing on the needs of organizational excellence. We provide a unique educational experience with many ITSM based courses and certifications that embed what is typically theory based educational content into true experience based knowledge. We are unique in that our customers walk away from our courses KNOWING the benefit of Service Management practices and how they will be played out in the real world. Learn by Doing.

Bright Pattern

Website: https://www.brightpattern.com/

Bright Pattern provides a simple yet powerful omnichannel contact center software that is the fastest to deploy with the lowest total cost of ownership in the industry. Bright Pattern offers the most advanced omnichannel cloud platform across channels like voice, text, chat, email, video, messengers, AI and bots. Bright Pattern provides native omnichannel quality management allowing companies to measure every interaction on every channel. Bright Pattern also offers a mobile app allowing any employee in your company to communicate with your customers. With over 500 customers in 26 countries, Bright Pattern is the highest-rated omnichannel contact center solution based on analysts and customer reviews.


Website: https://www.easyvista.com/

EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.

Fusion Global Business Solutions

Website: https://www.fusiongbs.com/

We deliver measured outcomes for our customers with AI-powered service management and operations.

With our own software and world class vendors like BMC Software and Automation Anywhere, we will help you optimise and automate your workflows, improve productivity and reduce costs. With global offices, we specialise in complex implementations and working in secure environments.


Website: http://www.gaspardesk.com/

HDI Local Chapters (HDC Inc.)

Website: https://www.thinkhdi.com

Intelligent Dispensing Solution's

Website: http://www.intelligentdispensingsolutions.com/

IDS was a pioneer in the smart supply vending machine market and as the first in the marketplace, has maintained its advantage by improving and enhancing its offering since. Today, we are the world’s largest manufacturer of integrated smart vending machines and supply lockers. From the highest quality equipment manufactured in the U.S.A. at our 500,000 square foot production facility located in Des Moines, Iowa to our proprietary back-end software integration, IDS Vending has the most sophisticated solution and in-depth understanding of our customers’ needs.


Website: https://www.kelverion.com/

At Kelverion, we believe that IT automation is more than a trend: it is a necessity. We are specialists in Cloud, On-Premise and Hybrid automation; we provide ready-to-deploy automation solutions and integrations that remove the manual processes shackling your IT team – driving productivity, efficiency, and supportability of IT Services.
Wherever you are on your automation journey, we can help; from working out where to start to deploying an 'out-of-the-box' automation solution for multiple use cases. We even have a dedicated professional services team to adapt these automation solutions to your organization's exact requirements.
Get in touch today and discover for yourself how the Kelverion Runbook Suite powered by Azure Automation offers the complete IT automation package.


Website: https://mplat.nri.com/

mPLAT suite, NRI’s Multi-Cloud management platform, streamlines your IT silos through the state-of-the-art technology.
A single pane of glass allows you to monitor, provision, configure, automate and govern any workload or cloud.
By optimizing IT assets and accelerating decision-making process, mPLAT empowers your digital transformation.
Founded in 1965, NRI (Nomura Research Institute, Ltd.) delivers innovative solutions to your problems by providing insight-driven research and IT services.
With annual sale exceeding $5 billion, NRI empowers clients with a team of 12,000 skilled professionals in more than 50 offices around the world.
Learn more about mPLAT https://mplat.nri.com/


Website: https://www.oomnitza.com/

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that delivers key business process automation for IT. Our SaaS solution, featuring agentless integrations, best practices and low-code workflows, enables enterprises to quickly achieve operational, security and financial efficiency leveraging their existing endpoint, application, network infrastructure and cloud infrastructure systems. We help some of the most well-known and innovative companies to optimize resources, mitigate cyber risk, expedite audits and fortify digital experience. Learn more at Oomnitza.com.


Website: https://www.screenmeet.com/


Website: https://www.simpleitsm.com

SimpleITSM was founded by industry professionals who saw the need to provide clients with simple solutions to complex problems. At SimpleITSM, our solutions are designed to generate measurable success by professionals you can trust. With an ever-changing technical landscape, we follow industry trends to provide optimal, long-term solutions that meet our clients’ unique needs.


Website: http://www.stratacominc.com/

StrataCom…a partner to guide you gracefully through your upcoming ITSM initiatives. Trust StrataCom to manage the challenges so you can focus on your core business. Our Professional Services for Ivanti, Cherwell, and Jira include: Implementations, Upgrade prep, Complex Workflow Configuration, API Integrations, Portal Design, and Staff Augmentation. Our Omnichannel ITSM solutions include: Mobile App with Barcode Scanning, Kanban Boards, AI SmartBot, and Microsoft Action Cards. StrataCom Delivers Solutions…

TSO The Stationery Office

Website: https://www.tsoshop.co.uk/

Yash Technologies

Website: https://www.yash.com

YASH Technologies is a customer-centric transformational global IT solutions and services partner. We have a proven track record in delivering battle-tested consulting, technology, and outsourcing services to address our clients’ evolving and complex digital transformation challenges. We harness business-centric, innovative frameworks and solutions to help clients achieve unprecedented performance levels and revenue growth at optimized costs. Recognized as one of the fastest-growing IT services firms globally, YASH has complemented its robust organic growth with strategic ‘tuck-in’ acquisitions.