Website: http://www.cherwell.com

Website: http://www.samanage.com

Website: https://www.cherwell.com/

Website: https://www.logmeininc.com/

LogMeIn simplifies how people connect with each other and the world around them, unlocking the potential of the modern workforce. Their support solutions give companies new ways to reach today's connected end user. Powering over 250 million support sessions every year, LogMeIn delivers industry leading support solutions which provide powerful support to users anywhere, on any device.

Website: http://www.atlassian.com

Atlassian unleashes the potential of every team. Our collaboration software helps teams organize, discuss and complete shared work. Teams at more than 112,000 customers, across large and small organizations - including Citigroup, eBay, Coca-Cola, Visa, BMW and NASA - use Atlassian's project tracking, content creation and sharing, real-time communication and service management products to work better together and deliver quality results on time. Learn more about products including Jira Software, Confluence, Stride, Trello, Bitbucket and Jira Service Desk at https://atlassian.com.

Website: https://www.axiossystems.com/

For 30 years, our vision has been to help customers achieve business success through the effective and efficient management of their IT services. We know every customer is different, which is why our first focus is on our customers’ business needs.

Unlike other IT Service Management (ITSM) vendors, we’re not just about selling ITSM tools. We tailor a package of services and solutions for each customer and partner with them throughout their ITSM journey to make sure they get what they need. That’s why our customer retention is higher than any other ITSM vendor in the industry.

The assyst solution is our sole focus, our 100% implementation success rate is testament to our focus on delivering true value, not just selling licenses.

Website: https://navvia.com/

The Navvia Process Designer is the easiest and most cost effective way to design and document processes. With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.

Website: http://www.topdesk.com/us/

Website: https://www.easyvista.com/

EasyVista simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise. The EasyVista IT service management platform was created to help companies automate and personalize service delivery to improve IT efficiency and increase staff productivity. Today, EasyVista helps 1,200+ enterprises around the world radically improve service user experience, dramatically simplify and accelerate service creation, and reduce the total cost of IT service delivery. EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in New York and Paris, EasyVista is a rapidly growing global software company.

Website: https://www.aisera.com/

AISERA offers a disruptive and an easy to use AI-Driven Next Generation Service Management solution built for Multi-Cloud, which can reduce your IT cost by 90%, improve your customer satisfaction by 10x and reduce your major incidents by 99%.

Website: http://auslyngroup.com/

Auslyn Group provides education and consulting services for organizations looking to improve upon their processes allowing them to achieve higher level goal. From an education perspective, Auslyn Group offers industry standard and best practice framework education and certification courses such as ITIL, DevOps, LeanIT, COBIT, Agile, Security and many others. Additionally, in order to provide maximum value to these courses, Auslyn Group has integrated experiential (Gamified) learning methods so that students and their organization can truly expand upon their learning experience.

Website: https://cireson.com/

Born in 2011, Cireson was founded on a simple, powerful idea: to empower you to #domore with Microsoft technologies. With cutting-edge Service and Asset Management solutions that maximize your investment with Microsoft Service Manager and Configuration Manager, we’ve got your back. Our full suite of technology solutions natively integrate with Microsoft System Center, or can be used independently on the Cireson Platform. Whether hosted on-premises or in the cloud, our solutions are designed to push technical brilliance forward.

Today, our values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers. Taking pride in our expertise, we proudly boast some of the brightest and most fanatical IT professionals in the industry.

Our headquarters are in sunny San Diego with offices throughout Australia, Japan, New Zealand, North America, and the United Kingdom.

Website: https://www.everbridge.com/

Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep businesses running faster and keep people safe. Every day, over 3,800 global clients rely on the company’s Critical Event Management platform to quickly and reliably assess the severity of critical events, locate response teams, and automate the communications, collaboration and orchestration for faster incident resolution. The Everbridge IT Alerting solution helps IT professionals respond faster and more consistently to service disruptions, interruptions, cyber-attacks and DevOps related issues.

Website: https://www.identitymaestro.com/

Website: https://www.kepner-tregoe.com/

KT is a methodology-based consulting and training company that codified RCA for the first time (in history). We helped bring Apollo 13 safely back to earth. We provide a consistent, quality, best-of-breed approach for Incident and Problem Management to help companies increase IT stability by reducing resolution time, increasing efficiency and reduce recurring incidents. We offer an off-the-shelf integration with the world’s leading ITSM software ServiceNow as well as other advanced problem solving solutions like KT’s Troubleshooting Simulation.

KT: Leaders in Problem Solving.

Website: http://www.marvalnorthamerica.com/

Marval North America;your single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management(ITSM), Service Desk and help desk software solutions, consultancy and educational services. Marval's MSM software encompasses full support for ITIL standards and best practice frameworks and will meet an organization's current and future needs, ITSM maturity and budget. Our leading products and services have no hidden costs. As more organizations embrace ITIL and ITSM, Marval continues to develop and expand its impressive track record of delivering rapid deployment and successful in-budget ITSM solutions: on-time, every time. No matter what the size and maturity of your organization, Marval ITSM software and services can help: drive down costs; standardize and optimize the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your support services and infrastructure.

Website: http://numerify.com/

Numerify is the System of Intelligence for IT™, providing enterprise organizations full visibility and insights across all their plan, build, and run activities.

The suite of analytical applications span project planning, software development, and service and asset management. Numerify's cloud-based platform includes full data orchestration, IT-specific business models, and the complete spectrum of analytical capabilities.

Website: https://serviceaide.com/

As anyone who works in IT knows, the complexity of every organization’s infrastructure is increasing relentlessly—the proliferation of apps, devices, systems and more, has expanded the scope of what any IT service management team could ever hope to cover using legacy methods. Indeed, according to a recent study, 80% of service desk analysts say they are overwhelmed some, or all, of the time. This problem is only going to get worse.

Things, however, don’t have to be this way.

Serviceaide’s vision is to transform IT Service Management by applying breakthroughs in artificial intelligence, machine learning and natural language processing to deflect tickets and automate user requests through conversations.

Website: https://www.sysaid.com

SysAid Technologies is a leading provider of customer-driven IT service management (ITSM) solutions. Available as a cloud-based or on-premises solution, SysAid provides affordable, simple-to-use, and modular ITSM software aligned with industry best practices. It is one centralized system for: information, actions, communication, reporting, support, knowledge, and more.

Founded in 2002 with a vision to make the lives of IT professionals easier, and make their IT environments and IT service delivery better—SysAid now serves over 10,000 customers across 140 countries, spanning all industries and sizes, from SMBs to Fortune 500 corporations. SysAid’s easy-to-use ticketing system facilitates over 31 million tickets a year.

SysAid has offices around the globe, and its ITSM solutions are available in 42 languages.

Website: https://toriihq.com/

Manage all your SaaS apps. In one single place.

Torii is a SaaS management platform that helps IT professionals discover, optimize, and control their organization’s SaaS usage and costs.

With the mission to help IT professionals drive business forward through better SaaS management and optimization, Torii automatically integrates with key applications (GSuite, Microsoft Azure, Okta, and more) to provide one company-wide SaaS system of record. With greater visibility and control over SaaS applications, IT professionals can more effectively reduce costs, mitigate security risks and streamline workflows for greater productivity.

Torii is trusted by leading companies, such as Pipedrive, SimilarWeb, Typeform, and Datorama.