Exhibit & Sponsorship Opportunities

Be Part of the Definitive Event for Service Management Professionals

Powered by HDI, Service Management World is a robust hybrid conference that’s designed to meet the unique needs of ITSM senior leaders.

Professionals from across the globe will gather in Orlando and online looking for new and proven solutions like yours that will turn their service management team into an engine of organizational profit.

Download the sponsorship brochure to learn how you can be a part of the definitive event for service management professionals and contact our team to reserve your booth.


Beyond-the-Booth Sponsorships to Optimize Your Onsite Presence

Service Management World offers a range of targeted beyond-the-booth sponsorship opportunities to increase visibility, reinforce marketing efforts, and drive traffic to your booth.

Speaking Opportunities

Speaking Opportunities

Present your own content, create deeper engagement, and broaden your reach through a variety of thought leadership opportunities, open to all attendees.

Branding & Promotion

Branding & Promotion

Leverage our broad range of branding options to keep your company top of mind with attendees before, during, and after the event.

Traffic Drivers

Traffic Drivers

Help drive additional foot traffic to your booth, ultimately resulting in more prospects to network and build long-term, profitable relationships with.

Breaks & Refreshments

Breaks & Refreshments

Get your company logo featured throughout the conference space with various break and refreshment opportunities such as a cocktail bar, juice bar, coffee break, and more.

Meet Your Next Customer at Service Management World

93% of our attendees are involved in purchasing decisions at their organization with 68% being mid-manager level or higher. Based on attendance at Service Management World 2023, here’s who you can expect to engage with:

Download Sample Attendee List


Expo Hall Hours

Expo Hall

Monday, November 13 | 5:00pm – 7:00pm

Tuesday, November 14 | 1:00pm – 6:00pm

Wednesday, November 15 | 1:00pm – 4:00pm

The Service Management World Expo Hall is the go-to place for attendees to discover innovative new companies and technologies, all while enjoying some fun, games, refreshments, and networking.

Note: Final times are subject to change.

Learn More About Exhibit & Sponsorship Opportunities

It's never been easier to share your products and services to the largest gathering of high-level decision makers in the industry. If you’re interested in learning about exhibitor and sponsorship opportunities, please complete our short form or email us at [email protected].

We will contact you shortly with more information about how to get involved with Service Management World.


Reach Our Audience Year Round

Each month, thousands of service and support professionals turn to HDI to learn more about the industry, grow their network, and improve satisfaction and employee engagement. These decision-makers rely on HDI as a trusted source of information and essential guidance needed to advance their teams, strategies, and business.

Download the Media Kit to explore an array of media tools and custom services to build an integrated program that suits your needs.

Explore Media Opportunities