Breakfast Briefing 8: The Future is Built on ITIL - Get Ready for ITIL 4


Wednesday, October 17 at 7:30 AM

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Have you heard about the upcoming update to ITIL? Curious to know how the update will reflect modern ways of working? Want to know if your current certifications will stay valid? Join Akshay Anand, AXELOS ITIL Product Ambassador, and Lead Architect for the ITIL update, for this unmissable session. ITIL already gives practitioners the tools, language, and best practices they need to help organizations make the most of legacy systems and guide new tech investments. As we enter the Fourth Industrial Revolution, the need for best practice is more in demand than ever to help navigate this new landscape. ITIL 4 has been designed alongside the community to continue on this path. Because the more a business can do to deliver seamless transformation, the more its people will be empowered to unleash their full potential – and drive real growth. In this session you will understand what the future holds for ITIL and how ITIL 4 will address current challenges facing IT teams and the complex environments they now work in. Careers. Reputations. Business growth. It's all built on ITIL.

Akshay Anand

Product Ambassador, ITSM
AXELOS Global Best Practice

Akshay Anand is a Product Ambassador at AXELOS®, working on the development of new guidance and research within the IT Service Management (ITSM) portfolio. With experience from around the world, including US, UK, and India, he previously advised Fortune 100 clients on how to improve their ITSM capabilities, implemented toolsets such as Remedy and ServiceNow, and headed up global ITSM activities at Macmillan Publishing..

More recently, Akshay has focused on bringing together Agile development teams and ITSM professionals to address challenges posed by emerging technologies and market shifts, and has occasionally been spotted tweeting as @bloreboy.