Hotel & Travel


Loews Sapphire Falls Resort at Universal Orlando

Service Management World will take place at the Loews Sapphire Falls Resort in Florida! In partnership with Convention Housing Partners (CHP), we're able to offer you convenient and affordable options for your trip.

Take advantage of special rates and discounts available only through Convention Housing Partners and the Service Management World 2023 hotel room block. Rates and availability are limited, so please book early for the best selection.


Loews Sapphire Falls Resort Single Occupancy Rooms: starting at $225.00 per night plus tax over official event dates, depending on availability.

Reserve your hotel room online. Check-in is at 4:00 p.m., check-out is at 11:00 a.m.

Hotel guest rooms will be held at the special conference rates until Thursday, October 19, 2023, or until they sell out, and will be based upon availability after this date. A first night's deposit is required and will be charged to your credit card. Reservations must be canceled six days prior to arrival to avoid loss of the first night's deposit.

If you need assistance in booking rooms, please contact Convention Housing Partners:

Notice Of Unauthorized Housing Providers

Convention Housing Partners (CHP) is the only hotel provider endorsed by Service Management World.

As the event draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole Service Management World approved hotels for the event. In our efforts to provide exhibitors and attendees with a quality event, we encourage you to book your housing accommodations using the reservation phone numbers and/or links provided.

Any offers from other hotels and/or housing agencies are not endorsed by Service Management World. Entering into financial agreements with these companies can have costly consequences and are not protected by event management. You may advise us of any unauthorized solicitations.

Directions and Transportation

The Loews Sapphire Falls Resort is approximately a 20 minute drive from the Orlando International Airport.

Rental Cars


Transportation to and from Orlando International Airport

  • Universal's SuperStar Shuttle provides dedicated welcome service and transportation between Orlando International Airport and Universal Orlando Resort Hotels, including the Loews Sapphire Falls Resort (fees apply). Inquire about booking this service by calling 800-823-4733 prior to your arrival at Orlando International Airport.
  • You can also book airport transportation of your choice through Mears Transportation


Discounted Parking Fees for Service Management World Attendees:

  • Self-parking: $18.00 plus tax for each vehicle per day for all SMW attendees (regular rate $28.00 plus tax per vehicle per day)
  • Valet parking: $23.00 plus tax for each vehicle per day for all SMW attendees (regular rate $37.00 plus tax per vehicle per day)


Discounted Parking Fees at Your Airport

  • Book your airport parking with CheapAirportParking and enter discount code SMW10 to receive a $10 discount on your airport parking.

  • Theme Park Benefits

    Universal Orlando

    Attendees staying at the Loews Sapphire Falls Resort can access the following special Theme Park Benefits:

    • Early park admission to select attractions and Universal’s Volcano Bay up to one hour before the park opens (Valid theme park admission required)
    • Complimentary water taxis and shuttle buses to the theme parks and Universal CityWalk
    • Resort-wide charging privileges with your room key
    • Complimentary merchandise delivery to your hotel from Universal shops

    NOTE: Although most of the ticket products available via this ticket link are priced in alignment with general online pricing, you will find an exclusive specially priced "After 2PM" convention ticket. This ticket is specially designed for attendees; please click on “Full Details” for more information.


    Sapphire Falls Resort TM & © 2023 UCF Hotel Venture III. All Rights Reserved.