We're working hard to pull together the training offerings for Service Management World 2020. In case you want to see what was offered last year as you work on your business case to attend, see the 2019 courses below.

Attend a pre-conference multi-day training as a stand-alone course or as a complement to your conference package.

These training courses have limited space. Pre-registration is required. Register early!

Looking for information on 1 day workshops? No problem! 

Learn About 1 Day Workshops