Welcome to Service Management World: A Digital Experience!

We’re so excited to have you join us soon. Get ahead of the game, save some time, and get the most out of the event in a few simple steps. The Service Management World: A Digital Experience app makes it easy to access event content and connect with the right people before the event begins! Are you ready to join in the fun? Then let us show you how to make the most of your experience.

1. Download the attendee user guide, to help you get started.

2. Start networking! Here's how:

3. Build your schedule:

Follow these steps...

  1. Log into the event.
  2. Click on "Agenda."
  3. As you find sessions you want to attend, click the calendar icon next to sessions to add them to your schedule.
  4. View your personalized schedule under the "My Event" tab.

The system defaults to your home time zone.

4. Let us know if you have questions.

Our event is being hosted by a company called SwapCard. Check out the SwapCard team's FAQ page for help, or reach out directly at [email protected].

We look forward to "seeing" you online soon, for what's sure to be an impactful and memorable event!