Welcome to the Speaker Center, designed to help speakers plan their engagements and promote their sessions.

The conference will take place November 9-13, at
Omni Resort at Championsgate
1500 Masters Boulevard
ChampionsGate, Florida 33896
(407) 390-6664


Speaker Services will register you prior to the event with a complimentary speaker registration

Important Dates & Deadlines:

June 7 – Signed Speaker Agreement Due
August 14 – Speaker Hotel Reservation Requests Due
August 21- AV and Book Order Request Form Due
August 26– Speaker DRAFT Presentations Due
September 9 – Presentation and Handouts Due
October 21- Hotel Reservation Discount Cutoff
October 24– Speaker Orientation Call

Speaker Tasks:

  1. Sign & Return Speaker Agreement to [email protected] by June 7, 2019
  2. Review your speaker bio, photo and session description - submit any changes to [email protected]
  3. Make your hotel reservation
  4. Submit your AV requirements and Book Order Request Form by August 21, 2019
  5. Download your Presentation Template here.
  6. Find guidelines and submission instructions here.
  7. Upload your presentation via the box link provided by August 26, 2019
  8. Promote your presence & read about additional speaker benefits - see all the great ideas below!

Please understand that our goal is to create a pleasant and successful speaking experience for you both in content and process. Your help in carefully reading, completing and returning the above forms in a timely manner is a key element to our mutual success.

If you have any questions or need assistance, please reach out to me. I look forward to working with you!


Christine Montoya | Senior Event Manager HDI
T:(719) 955-8151| F:(866) 868-9587 | [email protected]
thinkhdi.com | HDI is a part of UBM plc

Tell The World You Are Speaking at the Service Management World Event!

Be Social! Get Connected!

FacebookIf you’re not already, become a fan of HDI Facebook Page and RSVP for Service Management World. Invite your friends to become fans and RSVP as well.

TwitterFollow us on Twitter. Post about the event and your session using #SMWorld2019

Add a Badge!

Add a speaker badge to your website, email signature, blog, social media post or social media profile page. Link it to https://www.smworld.com/.

To download email banner images: Right click on any image and select "Save Image As".




Speaker Benefits


As a speaker, your name, title, company and biography will be featured on the Service Management World website. Your session may also be featured in an event email reaching over 100,000 subscribers.

Complimentary Registration for the Entire Event

You will receive (1) complimentary registration. We welcome you, as a speaker, to attend all days, including all conference sessions and exhibits.

Discount to Friends & Family

We encourage you to share this code in your press releases, Tweets, and Facebook posts to provide a special savings to your followers and friends who register to attend this event. Tell them to use promo code JOINME to receive $200 off any conference package.