November 17-21, 2024
Loews Sapphire Falls Resort
Orlando, FL

Session 204: Asset, Governance, and Security Walk into a Bar: Defining and Refining an Asset Management Strategy

Tuesday, November 12 at 11:15 AM

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Asset management can seem like a daunting proposition—devices and applications are increasing exponentially, creating more attack surfaces, while cyber-threats and governance policies are also simultaneously expanding. It's a bar fight in the making. But the Big Three—asset, governance, and security—can complement and support each other. In this session, we'll discuss strategies for tackling asset management in the context of governance and cyber-security. Working in teams, we'll brainstorm strategies for initiating and maintaining an asset management program that's flexible enough to grow and change as your organization does.

Sean McClean

Principal Technical Trainer
ServiceNow

Sean McClean holds the designation of Master trainer for one of the world's most innovative technology companies. Sean has been involved with training and implementation of IT Service Management tools and processes for governments, academia, and fortune 500 companies for over two decades. His expertise ranges from technical application implementation and development to IT process. Sean's certifications include ServiceNow (CAD, CSA, CSI(IT), CSI(SIR), etc.), HP (AIS), ITIL (expert V2, V3), Scrum Alliance(ScrumMaster). His contributions to the IT Service Management and Training / Facilitation fields span national and international conference presentations, articles and reviews for organizations such as ZDNet, TFT, SupportWorld, and more.

Ben Forrest

Principal Technical Trainer
ServiceNow

Ben Forrest is a 20-year veteran of the training, IT, and shared services worlds. As an instructional designer and enablement trainer at PlayStation, he spent 13 years helping internal development teams and partner studios learn how to make the most of their resources using the ITIL framework, among other tools and systems. As a Principal Technical Trainer at ServiceNow, he now does the same for companies large and small around the world.<br /><br />