Passes and Prices

We're pleased to offer multiple package types to fit your time and budget. Premium conference passes come with an extra day of learning at one of our one-day workshops. Pick your registration path, and we'll see you soon! Promo codes applicable during the registration process can not be retroactively applied.


Schedule at a Glance



All Passes & Prices



Pre-Conference Training/Certification Course + Standard Conference

Maximize your time and investment! Arrive early, and take a training course before the main event begins. Training courses run from November 11-13, before the main event kicks off late afternoon on November 13. Bundled pricing reflects the cost of the course plus a standard pass.



Pass Benefits

Get the most out of your conference experience and register for pre-conference workshops! From Pre-Conference Training to Expo Hall experiences, we've got you covered. Each pass gives you access to the Expo Hall for receptions, networking opportunities, additional learning, solutions providers, and more!

See a full layout of our Pass Benefits below.



Pre-Conference Training/Certification Course Pass

Only have time to come for training? These pre-event training courses can be purchased as stand-alone courses or as part of your bundled conference package giving you the biggest bang for your buck. Many include an online certification exam, and all include breakfast. Pre-event training students also enjoy complimentary access to the expo hall for receptions, additional learning, and networking opportunities. Contact us at [email protected] to learn more.


Show Policies

  • Expo Hall Only passes do not include lunch.
  • By registering for Service Management World, you are confirming that you are 18 years of age or older. Service Management World is open to industry professionals and proof of industry involvement is required. You will be asked to present a business card as well as a photo ID when you check-in.
  • If you register for our event using an exhibitor-specific registration code, Informa Tech may share certain contact information you provided to us with our exhibitors. To learn more, please read our Privacy Policy.
  • Promo codes cannot be retroactively applied.
  • Only one promotional code or offer may be used per registration.
  • The event organizers reserve the right to refuse Expo Hall Only and/or Digital Experience pass applications from representatives of companies that compete with official Service Management World Sponsors and Exhibitors. If you would like to become an exhibitor, please learn more about our available Exhibiting & Sponsorship Opportunities