Your Safety is Our Top Concern

As eager as we are to bring you all together in person, 2020 just isn’t the year for large gatherings.

No doubt we’re all used to virtual events by now—they have proven to be a surprisingly great (and safe!) alternative.

So, like most events this year, Service Management World (SMW) is going virtual.

Originally scheduled to be held onsite in Orlando, SMW will now be an immersive digital experience happening November 15-19. We’re taking the elements you love about HDI events and transitioning it all into a robust digital program, featuring everything we had planned for the in-person event, but with the convenience, comfort, and peace of mind we all need until the pandemic is completely in our rearviewmirror.

Just like our live event, pre-event training and certification will be held virtually from November 10-12, 2020. A variety of registration packages are available for SupportWorld Live: A Digital Experience. Register early for best pricing for Live and On Demand access!