Call for Speakers



Call for Speakers is Open Through March 31!

Welcome to the Service Management World 2023 Call for Speakers! Thank you for your interest in the largest independent conference for the service management community. We're excited to bring the everyone together for our return to Orlando, November 11-15, 2023.


Practitioners, Consultants, Industry Analysts, Thought Leaders...We Want You!

We’re building a program that brings together strategic guidance and real-world experience to inform service management leaders who want to take their organizations and careers to the next level. We are also looking to make Service Management World a more diverse and inclusive program, and to feature speakers who offer practical guidance and specific takeaways/lessons learned that will enable attendees to implement immediate improvements in their own organizations.

We invite all service management professionals to submit up to two proposals. If you have an idea for a session that will provide unique insights, practical strategies, and specific takeaways for improving customer and employee experiences, service operations, service management, or technology, submit your proposal today.

Topics Covered at SMW

  • Frameworks and Methodologies
  • Optimizing Culture and Leadership
  • Driving Strategic Decision-Making
  • Modernizing Service Management
  • And much more!


BONUS: All selected speakers get a complimentary pass to attend the show!