Exhibitor List

The Service Management World expo hall is a marketplace to source all support and service management products, services, frameworks, and technologies.

Diamond Sponsors


Website: https://haloitsm.com/

Platinum Sponsors

Atlassian US, Inc.

Website: https://www.atlassian.com/software/jira/service-management

Jira Service Management is Atlassian’s IT Service Management (ITSM) platform. Built on the same foundation as Jira Software, the solution addresses core ITSM use cases outlined by ITIL in addition to emerging service use cases across business teams. Jira Service Management can be used by technical and non-technical teams to centralize and streamline service requests, respond to incidents, manage assets, surface knowledge, automate workflows, and more. Jira Service Management connects teams across development, IT operations, and the broader business on a single platform to providing a more agile, connected way to deliver exceptional experiences to employees and customers.


Website: https://www.freshworks.com/

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Gold Sponsors

GoTo Technologies

Website: https://www.goto.com/

GoTo, the company making IT easy, anywhere, with remote management and support and business communications software unified with one admin solution. GoTo’s portfolio, which includes GoTo Resolve, GoTo Connect, LogMeIn Rescue, and more helps securely support and connect businesses to what’s most important: their teams and customers. GoTo’s 20 years of experience and dedication to robust security, including zero trust authentication, powers more than 1 billion remote support sessions and over 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With over $1 billion in annual revenue, the remote-centric company’s headquarters is in Boston, Massachusetts, with more than three thousand employees across North America, South America, Europe, Asia, and Australia.


Website: https://www.zoho.com/

ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.


Website: https://www.servicenow.com/


Website: http://www.topdesk.com/us/

Are you ready to take your service management to the next level? With over 750 employees spread across 16 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organization achieve excellent service delivery.

Silver Sponsors


Website: https://invgate.com/

Nimble Evolution

Website: https://nimbleevolution.com

Nimble Evolution is a company dedicated to continuous improvement, offering Consulting, Training, and Software Tools.
We provide our customers with the best approaches and strategies proven effective to help companies and people on their improvement journeys achieve better results and higher levels of quality.

Snow Software Inc.

Website: https://www.snowsoftware.com

Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud. With Snow, IT leaders can effectively optimize resources, enhance performance and enable operational agility in a hybrid world.


Website: https://www.splashtop.com/


4me, Inc.

Website: https://www.4me.com

4me is a service oriented platform designed to be the ITSM solution for tomorrow. We replace incumbent service management systems with a new model, focused on a service-centric approach which we believe is better suited to drive the agility, connectivity, and visibility today's IT leaders need. Our multi-tenant, highly scalable, secure cloud platform raises productivity, empowers your teams, and transforms your business into an agile, service-driven enterprise.


Website: https://www.ubm.com

AnyDesk Software

Website: https://anydesk.com/en

With over 800 million downloads worldwide, AnyDesk stands at the forefront of Remote Desktop Software providers. Trusted by 180,000+ customers across 190 countries, including industry giants like Google, McDonald’s, and Bosch, AnyDesk offers unrivaled performance. Seamlessly integrated with leading SSO providers, it caters to companies of all sizes. Specifically designed for the education sector, AnyDesk is the go-to choice for IT professionals, serving over 21,000 educational customers globally. Experience seamless remote access and support – start your free trial today!


Website: https://www.automox.com/


Website: https://www.cprime.com/

Cprime is a full-service global consulting leader in enterprise and product agility, software tooling, and managed services. Cprime’s team of experienced practitioners helps businesses achieve agility, improve visibility and alignment, speed time to market, and realize significant operational and cost-saving improvements.

With over 20 years of experience, Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation.

Cprime is a Goldman Sachs Asset Management and Everstone Capital Partners portfolio company.


Website: https://www.easyvista.com/

EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, unattended endpoint management and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery.

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Website: https://www.accnv.com

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Website: https://www.testaccpa.com

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Website: https://www.taxaccount1.com

Fusion Global Business Solutions

Website: https://www.fusiongbs.com/

As a global leader in service management, Fusion Global Business Solutions helps businesses transform their operations with data-driven insights, scalable digital solutions, and measurable results. We take pride in serving a broad spectrum of industries across the world.

HDI Local Chapters (HDC Inc.)

Website: https://www.hdilocalchapters.org


Website: https://www.kelverion.com/

Lakeside Software, LLC

Website: https://www.lakesidesoftware.com

Lakeside Software is how organizations with large, complex IT environments can finally get visibility across their entire digital estate and see how to do more with less. The Lakeside SysTrack platform gathers and analyzes data on everything that may impact end-user experience and business productivity and provides the unmatched visibility IT teams need to design and support rapidly changing digital workplaces. That’s why so many of the world’s leading global brands rely on Lakeside. And it’s how our customers see an average ROI of more than 250%.
Learn more at lakesidesoftware.com.


Website: https://www.opentext.com/products/information-management-services

A leader in Information Management, OpenText offers a comprehensive portfolio of solutions across information services, digital experiences and operations, business networks, security, software development, modernization, and analytics. OpenText solutions help customers simplify their systems, build effortless automation, and thrive in a digital world. www.opentext.com/about

PassionIT Group, Inc.

Website: http://www.passionitgroup.com/

Start with our philosophy toward IT Service Management. We believe that there is a better way to conduct IT training, a way not only to educate, but also to train and mentor them. This approach recognizes that your ultimate goal is better organization health. We call this "common sense" service management because we base our work as much on life principles as on IT principles. We do not settler for short term thinking, and neither should you. That is why we use a learning model that aligns your IT service with your total business process. Simply put, we bring out your passion for learning when we bring our passion for IT.

PrinterLogic, a Vasion Solution

Website: https://www.printerlogic.com/

We help IT professionals eliminate all print servers and deliver a highly available serverless printing infrastructure. With our centrally-managed direct IP printing platform you will empower end users with mobile printing, secure release printing, and many other advanced features legacy print management applications can’t provide.

Vasion, formerly PrinterLogic, builds on the company’s best-in-class enterprise serverless print management technology with an intuitive cloud-based digital transformation platform. With Vasion’s SaaS platform, organizations can build custom eforms, intelligently capture data from physical documents, automate digital workflows and leverage e-signatures with the robust security and control of enterprise content management.


Website: https://www.rezolve.ai/


Website: https://www.simpleitsm.com

SimpleITSM was founded by industry professionals who saw the need to provide clients with simple solutions to complex problems. At SimpleITSM, our solutions are designed to generate measurable success by professionals you can trust. With an ever-changing technical landscape, we follow industry trends to provide optimal, long-term solutions that meet our clients’ unique needs.


Website: https://www.solarwinds.com

SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers’ needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.


Website: http://www.stratacominc.com/

StrataCom…a partner to guide you gracefully through your upcoming ITSM initiatives. Trust StrataCom to manage the challenges so you can focus on your core business. Our Professional Services for Atlassian (Jira), Ivanti, and Cherwell include: Implementations, Upgrade prep, Complex Workflow Configuration, API Integrations, Portal Design, and Staff Augmentation. Our Omnichannel ITSM solutions include: Mobile App with Barcode Scanning, Kanban Boards, AI SmartBot, and Microsoft Action Cards. StrataCom Delivers Solutions…

TSO The Stationary Office

Website: https://www.tsoshop.co.uk/

Vivantio, Inc.

Website: https://www.vivantio.com/

Vivantio is a leading enterprise B2B service management platform that combines service focused CSM, ITSM, and ESM into a single solution. Founded on the belief that great service is at the core of every organization, Vivantio's purpose is to help its customers deliver the best possible service experience to their own customers.