Solutions Spotlight: 5 Best Practices to Improve Your Incident Management (Atlassian)


Tuesday, October 16 at 1:30 PM

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Responding effectively to a major incident is a core capability for all IT teams today. The impact of Agile and DevOps on IT teams is starting to influence the way they manage incidents. In this session, we'll share 5 best practices your teams can apply to lower incident MTTR. We'll discuss how customers have used automation, Runbooks, and ChatOps to improve their incident response as well as share lessons learned from a major outage that translated into service improvement. Join us and get practical insights to help transform the way your IT teams work.