Linda Lenox is the director of IT support at CURO Financial Technologies Corp, where she's responsible for a multitiered support organization covering the corporate campus, three call centers, and more than 400 store locations throughout North America. Her 20 years of IT leadership experience includes roles at Cox Communications, Smithfield Foods, and The New York Times Company. She has been recognized with a number of industry awards, including two Best Practice Awards from Technology Managers Forum/PCWeek, and she was named as one of Computerworlds Premier 100 IT Leaders. Linda holds a number of industry certifications, including Project Management Professional and ITIL Expert, and she recently became an HDI Certified Trainer.