Session 103: An Epic Adventure of Global ServiceManagement Platform Consolidation: The Tale of Tronox (Case Study)

Tuesday, October 16 at 10:00 AM

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In this session, Todd Putnam will share the story of how Tronox transitioned from six different regional premises-based service management platforms into a single cloud-based instance, all while racing against the clock before an impending integration that would effectively double the size of the company. Consolidation into a single global instance has already allowed the company to streamline core processes, but, more importantly, it's provided a foundation for a new future leveraging single-system benefits around the globe. If your organization is in a similar situation, Tronox's lessons learned will help you thrive amidst chaos.

Todd Putnam


Todd Putnam has more than 30 years of experience leveraging information technologies to transform organizations. Prior to joining Tronox, he was a consultant to SiriusXM Radio, where he provided executive guidance on strategic planning and portfolio management. His previous experience includes serving as the CIO at One Communications and Pac-West Telcom, and in senior IT leadership roles at Frontier Communications and Global Crossing, Ltd. He received his MBA with specialization in telecommunications and finance from the University of Colorado