Session 107: From Service to Product Management on theAgile/DevOps Freeway (Case Study)

Tuesday, October 16 at 10:00 AM

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Take a deep dive into Target's organization and operation. Learn how IT's vision aligned with the business, how to achieve cultural change in a tech-focused world, and how to keep IT out of "service jail."

Tom Kadlec

SVP, Infrastructure and Operations

Tom is the Senior Vice President of Infrastructure & Operations at Target. He has been at the heart of Target’s digital transformation. Tom is an IT professional with a powerful combination of technology and business skills and has a wealth of in-store and online IT experience in both mature and growing businesses and markets. Over the past 20 years, Tom has played a number of leadership roles in technology management in the United States, U.K., the Czech Republic and Hungary.

Previously he was a principal consultant in the finance sector and was involved in new technology and start-up businesses. During his time at Tesco, Tom displayed clear, forward-looking vision and embedded a culture of innovation into his teams, enabling them to rapidly deploy new technology solutions as well as meet the changing demands of business stakeholders. While managing a large international team, he transformed the siloed, country IT teams into a centralized, global IT Services function.