We're going digital!

As eager as we are to bring you all together in person, 2020 just isn’t the year for large gatherings. So, like most events this year, Service Management World is going virtual.

Register by September 11, and pick up your pass for FREE!

Service Management World

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward. Reserve your spot today!

Who/What/Why

Find out what you and your team will gain from your time at Service Management World.

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Schedule

Build an agenda for your time at conference that will invigorate and energize your team.

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Pricing & Packages

Select the pass and discounts that fit you and your team best.

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Welcome to Service Management World: A Digital Experience

Learn more about our innovative digital platform! It was recently debuted at HDI's SupportWorld Live to rave reviews. Network with peers and thought leaders, shop solutions in our expo hall, and attend sessions and case studies, just as you would at a live event.

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Pre-Conference Training

Training before the main event! Service Management World workshops range from one to three days and cover everything from exploring strategic and tactical elements of optimal service management strategy, to customer experience management, change management, DevOps, Agile, ITIL, and more.

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One-of-a-Kind Program

You’ll get exclusive access to a who’s who of the most effective practitioners, prominent thought-leaders, and innovative solution providers. Attendees will roll up their sleeves and delve deeply into today’s most critical topics, gaining the knowledge and inspiration need to take their organization to the next level.

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