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The team is already working hard to create Service Management World 2022.

Save the date! Nov 12-16, 2022, in Orlando, FL.

Welcome to Service Management World!!!

With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward. Reserve your spot today!

Why Attend?

Find out what you and your team will gain from your time at Service Management World.

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Passes & Prices

Select the pass and discounts that fit you and your team best.

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Build an agenda for your time at conference that will invigorate and energize your team.

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This year’s headliners will take the stage then take aim at your organization’s most pressing challenges. Industry luminaries will tackle topics that leave you entertained, inspired, and charged to fortify your vulnerabilities.

Do Over: Investing in the 4 Things that Every Great Business Needs to Navigate Change
Jon Acuff
Best-Selling Author and Renowned Keynote Speaker
Harnessing Innovation: Turning Raw Ideas into Powerful Results
Sara Frasca
Innovation Expert and CMO, Fireproof Performance

Sponsors & Exhibitors

And, meet the solution providers that can take your team's operations to the next level all in one place.